Effective Date: 30-08-2023
1. Information We Collect
1.1 Information You Provide:
Registration Information: When you create an account on our Website, we may collect personal information such as your name, email address, phone number, physical address, and profile picture.
Payment Information: If you engage in transactions on our platform, we may collect payment information, including credit card details or other financial information.
User-Generated Content: We collect information that you voluntarily provide, including posts, jobs listings, reviews, ratings, and other content submitted to our platform.
Communication: We may collect information from your communications with us, including emails, chat messages, and support inquiries.
1.2 Automatically Collected Information:
Device Information: We may automatically collect information about the devices you use to access our Website, including IP address, browser type, operating system, and device identifiers.
1.3 Information from Third Parties:
We may receive information about you from third-party services if you choose to connect your Fundi Link account with these services. This may include social media platforms and identity verification services.
2. How We Use Your Information
2.1 Service Provision:
We use your information to provide, maintain, and improve our services, including facilitating connections between artisans and clients, processing transactions, and offering personalized experiences.
We may use your contact information to communicate with you about your account, transactions, updates to our services, and promotional offers.
We analyze your usage patterns and preferences to personalize your experience on our platform, including recommending services and displaying relevant content.
2.4 Research and Analytics:
We use data analytics to monitor the performance of our services, analyze usage trends, and conduct research to enhance the functionality and user experience of our platform.
3. How We Share Your Information
3.1 Third-Party Service Providers:
We may share your information with third-party service providers who assist us in operating and maintaining our Website, processing payments, conducting marketing activities, and providing customer support.
3.2 Legal Compliance and Protection:
We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or government inquiries.
We may share your information if we believe it is necessary to protect the rights, safety, or property of Fundi Link, our users, or the public.
3.3 Business Transfers:
If Fundi Link undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to applicable data protection laws.
4. Data Security
We take reasonable and appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is entirely secure, and we cannot guarantee the absolute security of your information.
5. Your Choices and Rights
5.1 Access, Correction, and Deletion:
You have the right to access, correct, or delete your personal information. You can update your account information through your profile settings or contact us to make these changes.
In some cases, we may retain certain information for legitimate business purposes or as required by law.
6. Changes to this Policy
7. Contact Us